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Rival ride-hailing firms can steer TfL's standards – why not Uber?

Belief in no consequences after failure to follow rules explains Uber’s loss of London licence

The sense of corporate self-entitlement at Uber is astonishing. The US ride-hailing service thinks it is “extraordinary and wrong” that it has lost its licence to operate in London, a statement that could be made only by a company that believes failure to follow rules should have no consequences.

Transport for London’s central finding was that 14,000 Uber journeys were conducted between late 2018 and early 2019 by drivers who had faked their identity. Since any one of those trips could have meant that passengers were travelling uninsured, we’re not talking about minor technology glitches. Courts rightly tend to view driving while uninsured as a serious matter. Customers also want to know that the person behind the wheel has been authorised.

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